Custom remitter name

By default when you get or make a payment (or refund) the remitter will be Split Payments in both the debtor and creditor bank statements.

You can customise this name in two instances:

1. For your creditors when sending money: making payments and issuing refunds.
2. For your debtors when collecting money: payment requests and refund requests.

To do this:

1. Sign in
2. Click on your name on the top left-hand corner
3. Click Settings
4. Click on Account
5. Customise the Credit remitter name and/or the Debit remitter name fields
6. Click Update

Note: Due to banking restrictions, your supplied name must be between 3 and 16 characters. Most special characters are supported.