By default when you get or make a payment (or refund) the remitter will be Split Payments in both the debtor and creditor bank statements.
You can customise this name in two instances:
- For your creditors when sending money: making payments and issuing refunds.
- For your debtors when collecting money: payment requests and refund requests.
To do this:
- Sign in
- Click on your name on the top left-hand corner
- Click Settings
- Click on Account
- Customise the Credit remitter name and/or the Debit remitter name fields
- Click Update
Note: Due to banking restrictions, your supplied name must be between 3 and 16 characters. Most special characters are supported.