By default when you get or make a payment (or refund) the remitter will be Split Payments in both the debtor and creditor bank statements.

You can customise this name in two instances:

  1. For your creditors when sending money: making payments and issuing refunds.
  2. For your debtors when collecting money: payment requests and refund requests.

To do this:

  1. Sign in
  2. Click on your name on the top left-hand corner
  3. Click Settings
  4. Click on Account
  5. Customise the Credit remitter name and/or the Debit remitter name fields
  6. Click Update

Note: Due to banking restrictions, your supplied name must be between 3 and 16 characters. Most special characters are supported.

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